Tips & advice for choosing a password:

  1. Make sure that your Caps Lock key has not been left pressed in inadvertently;
  2. Take special care when holding down the Shift key for numerals and characters;
  3. Be sure to register your account with the correct e-mail address details;
  4. Choose a password that you will remember but make it hard for others to detect;
  5. Should you choose a password that is difficult to remember, you should reference it.